Shipping policy

 We aim to deliver your matcha experience as smoothly and quickly as possible. Please review our shipping details below:

 • Processing Time:

All orders are processed within 3-4 business days. Once your order has been shipped, you will receive a confirmation email with tracking details.

• Shipping Origin:

 All orders ship from Dallas, Texas.

 • Non-Refundable Shipping Fees:

 Please note that shipping costs are non-refundable, and any delays caused by the carrier are beyond our control.

 If there are any issues with your delivery or delays, feel free to reach out to us at shizucha.us@gmail.com.